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Manufacturing · Overtime, stress and burnout

A reliable operator, stretched too thin

Ramesh, 38, Production Line OperatorAuto-components plant, Pune. 12 years on the floor.

01 Situation

A dependable operator stretched thin by relentless shift demands.

  • Consistently working 12 to 14 hour shifts
  • Driven by manpower shortages and production demands
  • Overtime repeatedly landing on the same reliable few

02 The problem

Warning signs of burnout surfaced, at work and at home.

  • Chronic fatigue, irritability and sleep disturbance
  • Declining concentration, a safety risk on the line
  • Increasing conflict at home

03 Cittaa intervention

Individual support paired with a fix for the system driving the strain.

  • Psychological assessment and stress counselling
  • Mandatory recovery periods after consecutive overtime shifts
  • Manager education on early signs of fatigue

04 Outcome

A measurable turnaround for Ramesh and the department, within two months.

  • Stress reduced significantly, attendance improved
  • Family relationships stabilised
  • Department adopted balanced overtime distribution

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